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Cookie Policy

Our cookie policy
We use a feature of your internet browser called a ‘cookie’ on the Keysoft Solutions websites. We do not use ‘cookies’ to retrieve personal information about you from your computer. We will only gain such information if you have knowingly and willingly provided such information to us.

Our promise
We understand how important it is to treat the data we capture correctly. We do not, nor will we ever sell, rent or loan any data to third parties that identify you without your consent. For further details on how we use your data please see our Privacy policy.

What is a cookie?
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

In this policy we have used the following categories of ‘cookies’
• Non essential
• Essential

We use cookies based in Expression Engine and Google Analytics, additionally we use a cookie to remember your region preference. A list of the cookies used is given below:

Region preference:

Non essential
KeysoftRegion
Stores the selected region. Allows keysoftsolutions.com to automatically redirect the user to the appropriate site.

Expression Engine:

Non essential
exp_last_visit
Sets the datetime that the user last visited the site, and is set for both guests and logged-in users. If not set, is automatically set to ten years ago. Affects guests and logged-in users.

exp_tracker
Tracks the last five pages viewed by the user, and is used primarily for redirection after logging in and so on. Affects guests and logged-in users.

Login
This cookie function is used for the purpose of providing continuity of menus and navigation for users who are accessing the website support pages via a login and password.

Essential
exp_last_activity
Every time the state is updated (the page reloaded) the last activity is set to the current datetime. Used to determine expiry. This is essential for logged-in users, but not for guests - it is set for both.

exp_sessionid
A uniquely generated ID that corresponds to the session_id column in the exp_session table. Used when cookie and session are set as the session type. Used only for logged-in members.

exp_uniqueid
Matches the unique_id field in the exp_members table. Randomly generated by the functions class at registration. Used only for logged-in members.

exp_userhash
The encrypted password of the currently logged-in user. Set if you choose the cookies and session ID method for sessions (cs in your config.) Used only for logged-in members.

exp_anon
A flag set by the user to determine if they are listed in the online users.

exp_expiration
Determines the length of the session for a logged-in user. There are two options for this cookie: if the user has selected remember me then it is set to one year, and if not then it's set to the datetime that the user logged in. Used only for logged-in members.

Google Analytics
This allows us to collect anonymous information about how visitors use our website. It allows us to identify trends, popular types of content and make informed decisions on how to improve the site. It is not linked to any data that allows us to identify users individually.

You can view the Google Analytics privacy policy here:
http://www.google.com/analytics/learn/privacy.html

Cookie Maintenance
You can set your browser to accept or reject all specific ‘cookies’. You can also set your browser to alert you each time a ‘cookie’ is presented to your computer. You can delete ‘cookies’ that have been stored on your computer but remember, if you prevent us from placing ‘cookies’ on your computer during your visit, or you subsequently delete a ‘cookie’ that has been placed, it will not be possible for you to use our website effectively.

By disabling your ‘cookies’ from the browser settings, you will be restricting the ‘cookies’ that Keysoft Solutions uses to manage its website and this will have an impact on how the website will function. This will apply to all websites once ‘cookies’ are disabled via your browser settings and not only Keysoft Solutions’ website.

If you would like to restrict or block ‘cookies’ that are set by us and other websites, you can do this through your web browser settings. Instructions for how to do this for the four most used web browsers are below. For other web browsers, please use the Help function on your browser for details on how to do this. For information on how to restrict or block ‘cookies’ on your mobile phone, you will need to refer to your handset manual.

Guide to Disabling ‘Cookies’ using Web Browsers

Safari
1. Go to the Safari menu.
2. Click on the Preferences.
3. Click the ‘Security’ tab.
4. Under ‘Accept Cookies’, set it to accept, reject, or selectively accept cookies.

Firefox 3.0+
1. Click on 'Tools' in the menu bar
2. Click on 'Options...'
3. Click on 'Privacy’ Tab in the top section
4. From the drop down box select ‘Use custom setting for history’
5. Un -tick the box that says 'Accept Cookies From sites'
6. Click OK and Close the screen.

Internet Explorer 7.0+
1. Click on 'Tools' in the menu bar
2. Click on 'Options'
3. Click on 'Privacy' Tab on top section
4. Click on the 'Advanced" button
5. Select ‘Prompt’ for both ‘First party cookies’ and ‘Third Party Cookies’
6. Click OK and Close the screen.

Google Chrome 8.0+
1. Click to 'Tools Menu'
2. Click on 'Options'
3. Click on 'Under the Bonnet'
4. Click on 'Cookie Setting' button and tick ‘Block all third-party cookies without exception’
5. Close the screen.